Privacy

Privacy Policy

Effective September 1, 2026

LineSweep uses restaurant invoice data to provide spend, price, cost-center, inventory, and reporting tools and to improve support for invoice formats. We do not sell customer data or display one restaurant's information to another restaurant.

Information we collect

• Account information, including restaurant name, contact name, email address, and password credentials.
• Invoice files and the purchase information extracted from them, including vendor, location, item, price, quantity, and invoice-total information.
• Categories, cost centers, split rules, inventory settings, waste entries, and other choices saved in the dashboard.
• Technical and service information needed to operate, secure, troubleshoot, and improve LineSweep.

How we use information

We use customer information to create and secure accounts, process invoices, populate dashboards, match invoices to restaurant locations, provide support, investigate errors, improve extraction accuracy, and improve the reliability of the service.

Invoice processing and AI providers

LineSweep uses dedicated parsers for supported invoice formats. When a PDF, photo, or CSV layout is unfamiliar, LineSweep may send the invoice content to an AI extraction provider, including Anthropic's Claude API, to identify the vendor and organize the invoice data. We use service providers only to operate LineSweep and require them to process information on our behalf.

Improving invoice format support

When LineSweep encounters an unfamiliar invoice format or cannot process an invoice reliably, we may retain a copy of the uploaded invoice for review by authorized LineSweep personnel. We may use these samples to develop, test, validate, and troubleshoot invoice parsers and improve extraction accuracy for that distributor. Samples may contain the restaurant, contact, vendor, location, and purchase information visible on the invoice. They are not sold, used for advertising, displayed to other customers, or used by LineSweep to train a general-purpose AI model.

How information is shared

We do not sell customer information. We may share information with infrastructure, database, email-delivery, AI-processing, monitoring, and support providers that help us operate LineSweep. We may also disclose information when required by law or to protect LineSweep, our customers, or others.

Storage and retention

LineSweep keeps an original uploaded or emailed invoice available to authorized personnel while it is awaiting review. After the invoice is imported, identified as a duplicate, rejected, or cannot be processed, the original file is retained for a 30-day audit window and then permanently removed from LineSweep's active database. Extracted invoice records, review outcomes, and saved dashboard settings remain while the account is active and as reasonably necessary to provide the service, maintain reliable records, resolve disputes, and meet legal obligations.

As described above, a limited copy of an unfamiliar or unreliable invoice format may be retained separately as a restricted parser-development sample. Access to original files and parser-development samples is limited to authorized personnel. Contact us to request a copy, correction, or deletion of your account data.

Security

We use administrative and technical safeguards designed to protect customer information. No online service can guarantee absolute security, so customers should use a unique password and promptly contact us if they suspect unauthorized access.

Your choices

You may request access to, correction of, export of, or deletion of your account information by emailing hello@linesweep.net. Some records may be retained when required for security, audit, dispute-resolution, or legal purposes.

Changes to this policy

We may update this policy as LineSweep evolves. We will post the updated version here and revise the effective date.

Contact

Questions about privacy or data handling can be sent to hello@linesweep.net.